Results

The following is a list of possible Advanced Revenue Management System Traffic Load success and failure results, when using the MXGW4TBL.EXE Visual Traffic (VT) loads. This text should serve as a source of reference, and aid in troubleshooting of various Traffic Load results conditions.

One should also refer to Maxagrid help reference documents "Visual Traffic/Maxagrid Advanced Revenue Management System Traffic Interface: Getting Started", and "Advanced Revenue Management System Traffic Interface Setup Reference" for additional information on maintaining an operating the Traffic Interface.

Standard Definitions

File: n:\ccc\vt\maxagrid\bcdfghjk.abl
Status As Of: [ABL/RFH Create Date & Time]
52 Traffic Weeks @ [Starting Date]
Initialized to Traffic Model prior to load.
New CTM: cdfghjkl @ [Issued Date & Time]
MXGW4TBL.EXE Version 1.02
CTM File: n:\ccc\vt\maxagrid\cdfghjkl.ctm
CTM Time: [CTM Create Date & Time]

File: reported is the ABL file that has been identified as the most current avails status returned by traffic. This line may end with a tag of "+RFH" which indicates that sub-sequent refreshes of avails status accompanied the most current ABL file. This indicates that traffic has re-calculated avails status through the course of a day and has sent updates to Maxagrid.

"Status As Of": indicates a traffic avails status (as of) date. One would expect this date to be as recent as the current day in which "Process Import Traffic" was requested.

"Traffic Weeks @": reports how many weeks were found on the ABL/RFH, and the respective starting date.

"Initialized to Traffic Model prior to load": is an optional result. This line appears when a "Traffic Load" switch of "Initialize to Traffic Model Prior to Load" is checked. This indicates that Maxagrid sold counts are defaulted to model sold counts prior to loading traffic actual counts. The derived model counts act as artificial demand for a Maxagrid time segment, where an actual traffic value may have not been contributed. This is a typical reported results list through the course of a day, each time a "Process Traffic Import" is requested. A tag of "+RFH" may append the "File:" line to indicate traffic has issued sub-sequent refreshed updates of avails status.

"New CTM": Traffic Load has issued a new CTM file for the next time it loads. The issue of a new CTM upon a successful load is performed when a new calendar day is reached in comparison to the last CTM file sent. This insures that traffic avails status requested reflects the currently defined Maxagrid times.

"MXGW4TBL.EXE Version 1.02": indicates the current version of the Maxagrid Traffic Load program that submits and processes traffic loads. If the version is prior to the current version 1.02 an incorrect version of the traffic load may be preventing a successful load. Please call Maxagrid technical support immediately.

"CTM File": indicates the CTM file that was issued as traffic avails request. This file must reside in an agreed upon folder where the traffic system and Maxagrid application will exchange messages on avails status.

"CTM Time": indicates that date and time in which a CTM request was issued. If several hours have passed since the date and time expressed upon this line, please contact Maxagrid technical support.

LOAD: SUCCESS

General Success

Import: Successful

The Traffic Load was successful in loading traffic sold counts.

LOAD: FAILURE

Awaiting Response From Traffic

Import: Failed
Awaiting Response From Traffic
Check Traffic on status, attempt again within 1 hour

The Traffic Load was unable to identify an ABL response from Traffic.

Awaiting Response From Traffic: indicates that an ABL file for the last CTM request has not been received from traffic. Typically, the Traffic system checks for a CTM request upon the hour. Upon finding a request from Maxagrid, traffic processes the CTM, and produces an ABL file, which is a response of traffic avails. An "Awaiting Response" line may indicate that traffic has not checked for new CTMs and the check is still pending.

If the reported results persist, then this may indicate an interface setting between the traffic system and Maxagrid application may be defined incorrectly. Confirm the exchange path defined for the traffic system and the Maxagrid application, the call letters reported in traffic, and the VT server, for the checked item of "Enable Maxagrid Export".

Refer to the Maxagrid help documentation, " Visual Traffic/Maxagrid Advanced Revenue Management System Traffic Interface: Getting Started", for detailed steps on determining initial Interface settings.

Awaiting Response: the traffic system must have an allotted amount of time to check for a CTM, process it, and return an answer (ABL/RFH files). Typically, VT will check for a newly issued CTM at the top of every hour. When a new CTM is identified from traffic, it is processed, and an ABL file is returned to Maxagrid, reporting the status of avails as requested. For the remainder of a day, the traffic system will issue sub-sequent refreshes for the last ABL, to report avails status updates to the ABL file. The Maxagrid traffic load imports sold counts from the ABL file and any respective RFH files.

Failed Response From Traffic

Import: Failed
Failed Response From Traffic
New query submitted, attempt again within 1 hour.

The Traffic system was unable to respond with an ABL file.

Failed Response: indicates that VT was unable to process the last CTM request sent by Advanced Revenue Management System. This may occur from corrupted data within the CTM file, a possible error in settings in the traffic interface parameter, or a possible processing error from the VT server. The traffic load will issue a new CTM request. If the error persists, contact Maxagrid technical support immediately.

Failed Response may occur from corrupted data within the CTM file, a possible miss-setting of a traffic interface parameter, or a possible processing error from the VT server.

The traffic load will issue a new CTM request. If the error persists, contact Maxagrid immediately, and confirm settings within the Traffic Interface.

Refer to the Maxagrid tech-note, " Visual Traffic/Maxagrid Advanced Revenue Management System Traffic Interface: Getting Started", for detailed steps on determining initial interface settings.

No Recent CTM File Found, Issuing New..

. Import: Failed
No Recent CTM File Found, Issuing New...
New query submitted, attempt again within 1 hour.

The Traffic Load was unable to determine a recent CTM file for a station's Traffic Call-letters within the "agreed upon" Exchange path.

No Recent CTM: indicates that the traffic load could not determine the most recent CTM file for a station's traffic call letters within the exchange path.

Typically, this occurs the very first time a traffic load is performed for a station. As a result, the traffic load will issue a CTM file to the exchange path, to begin the cyclical exchange of messages between systems.

This error may also occur as a result of emptying the exchange path folder of CTM and ABL/RFH files.

Typically, the Traffic system checks for a CTM request upon the hour. Upon finding a request from Maxagrid, traffic processes the CTM, and produces an ABL file, which is a response of traffic avails. An "Awaiting Response" line may indicate that traffic has not checked for new CTMs and the check is still pending.

ABL Traffic File is Empty

Import: Failed
ABL Traffic File is Empty
New query submitted, attempt again within 1 hour.

An ABL file contained no data, and the traffic load was unable to continue.

ABL Traffic File is Empty: indicates that VT was unable to create an ABL file as a response to a Maxagrid CTM request. This occurs from a possible processing error from the VT server, or a restriction of network user rights on modifying files. Upon this condition, the traffic load will issue a new CTM request. If the error persists, contact Maxagrid technical support immediately.

No Current Weeks on ABL File

Import: Failed
No Current Weeks on ABL File
New query submitted, attempt again within 1 hour.

An ABL file was processed by the Traffic Load, yet all weeks on file were past weeks.

No Current Weeks: indicates that an ABL file carried only past weeks.

No Current Weeks: condition may occur if a traffic load has not been attempted for an allotted amount of time. Traffic load will issue a new CTM request. If the error persists, contact Maxagrid technical support immediately.

# Of Records Exceeds Limit

Import: Failed
Cannot Create CTM File.
# Of Records of [CTM # of records] exceeds limit.
Reduce # of requested weeks, try again.

The Traffic Load could not create a CTM file as an avails request, because of an extreme file size.

The " # of Records Exceeds Limit": indicates that an extreme file size occurred upon an attempt to create a CTM file. This error may occur if a station has a high number of time segments and calendar weeks requested. If the error persists, or reducing the number of weeks seems unreasonable contact Maxagrid technical support immediately to check traffic interface settings.